Verification and payments editor · Moncton, New Brunswick
I started paying attention to verification thresholds because of a C$1,900 balance that sat behind a document request for nine days while support quoted me three different clauses. Nobody had told me a threshold existed. It was not in the terms I had read, and it is not in any comparison page I could find at the time. So now I measure it. I fund accounts with my own money, withdraw in escalating steps until somebody asks for a document, and write down the number. I hold the refusal for three days to see what happens to the balance. I do not accept operator-supplied test accounts, because a comped balance does not behave like yours, and I do not publish a figure I cannot verify — there are six rows on this page with no rollover and two with no offer at all for exactly that reason. If something here is wrong, write to me and I will correct it with the date on it.
Account opened with the minimum possible information. Email, password, date of birth. I recorded which operators asked for an address, a phone number or a SIN at signup rather than at withdrawal — and which quietly pre-filled a country from my IP. Nothing was uploaded at this stage anywhere.
Funded on one rail and one rail only. Whatever the cashier offered first, used consistently. Crucially I did not mix: the deposit rail and the withdrawal rail were the same on every account, because mixing them turned out to be the single fastest way to trigger a check.
Played to a genuine withdrawable balance. No simulation. Each account was played until the balance exceeded the deposit, so every withdrawal request that follows was a legitimate one an operator had reason to honour.
Withdrawal one — small. Under C$200. This is the request almost every operator approves automatically, and it is the number most comparison pages quote as though it were the whole story.
Withdrawal two — the escalation. Then C$500, then above C$1,000 on the same account, stopping at the first request for a document. The amount at which that happened is the load line, and it is the column no other page on this subject publishes.
Refusal held for seventy-two hours. When a document was requested I did not supply one for three days, to record whether the balance stayed playable, whether the account was frozen, and whether support explained the rule or simply restated a clause.
